Staff Bios

Carole Lilly

“I love that I get to wake up each day and share massage with you. It’s such a gift to slow down and take good care of ourselves.”

In 1996, I was diagnosed with Psoriatic Arthritis – a cousin to Rheumatoid. My joints and body began to hurt most of the time, despite shots and medication. I found that if I got up and moving, I felt better. If I got a massage on a regular basis, I felt even better. I wanted to share this enthusiasm for feeling my best with others, so in 2008 I founded Carole Lilly Massage.

I started offering therapeutic massage sessions in a small treatment room all by myself. I began taking as many advanced massage courses as I could, and brought these new techniques back to my sessions where we were seeing great results. This sparked a lifelong passion for education and a “beginner’s mind” curiosity in my approach to massage. Currently, I support clients in areas of relaxation, pain relief and ongoing maintenance. Some of my favorite styles of massage include Esalen Massage, Therapeutic Massage and Myofascial Release. Today, we have grown and expanded into our larger home at the McGuire Dental Building with a diverse group of massage therapists and services. Our family of therapists share my passion and devotion to advanced massage training and practice.

Let us know how we can help you today! Carole

  • Certified Advanced Instructor for Massage & Bodywork

A COMTA Accredited & N.C. Board Approved School

Completed 600-Hour Massage & Bodywork Therapy
Certification Program

  • Graduate of Auburn University, Auburn, Alabama
Bachelor of Science in Business Administration,
Concentration in Operations Management
  • Fully Licensed and Insured
Continuing Education
  • Healing from the Core:  Release and Renewal, 2019
  • Developing and Deepening CranioSacral Presence, 2018
  • Advanced Neuromuscular Therapy, 2018
  • Professional Ethics, 2018
  • Fascial-Pelvis Myofascial Release, 2017
  • Orthopedic Massage for Upper Body with Whitney Lowe, 2017
  • Basics of Research Literacy, 2017
  • Professional Ethics:  Roles & Boundaries, 2016
  • Adult CPR/AED with the American Red Cross, 2015
  • Professional Ethics:  Roles & Boundaries, 2015
  • Esalen Massage – Advanced Esalen Massage Retreat with Robin Fann-Costanzo, 2014
  • Esalen Massage – Certification Program with Robin Fann-Costanzo, 2013
  • Professional Ethics:  Roles & Boundaries, 2013
  • Center for Massage Instructor Training with Robin Fann-Costanzo, 2013
  • Healing from the Core:  Trauma Recovery to Ecstasy: Healing the Nervous System with Suzanne Scurlock Durana, 2012
  • Instructor Training in Developing a Repertoire of Effective Class Activities, 2012
  • Oncology Massage, 2011
  • Anatomy Trains:  Clinical Applications of Myofascial Meridians with Tom Myers, 2011
  • Thai Yoga Massage with Sunny Klaber, 2011
  • Professional Ethics:  Roles & Boundaries, 2011
  • Building Community in the Classroom & Expanding as an Instructor, 2011
  • Understanding Personality Disorders, 2011
  • Massage in Cancer Care with Tracy Walton, 2011
  • Manual Lymphatic Drainage Training, 2010
  • Compassionate Communication for Instructors, 2010
  • Certificate of Teacher Training, 2009
  • Esalen Massage – Intermediate & Advanced with Robin Fann-Costanzo, 2009 & 2010
  • Esalen Massage – Introductory Workshop at the Esalen Institute in Big Sur, California with Robin Fann-Costanzo, 2009
  • Sports Massage, 2008
  • Professional Ethics:  Roles & Boundaries, 2008
  • Deep Tissue Neuromuscular Therapy, 2008
  • Hot Stone Massage, 2008
  • Reiki 1, 2008

Steve McLaughlin

“Your health and wellness is without doubt the most important investment you will ever make. Whether massage is a means of stress management or pain management, I believe massage and bodywork can make a difference.”

My life’s journey has lead me down many different roads, but my interest has always been to help others. I have served in the massage field for almost 30 years. During this time, I found that not only have my techniques grown, but I also discovered a skill for explaining what I was doing, and its implications to both clients and students.

After a college football injury, I found massage to be an integral part of my healing process.  It eased tightness, helped me relax and got me back to enjoying life.  I wanted to bring this work to others, so I enrolled in the Somerset School of Massage Therapy in central New Jersey. It was during this time that I gained a lifelong passion for massage.

This passion led me to teaching a variety of classes at the massage certification level and Continuing Education level.  Currently, I enjoy teaching Advanced NMT to licensed massage therapists and providing sessions for my clients.  Some of my favorite styles of massage include Neuromuscular Therapy and Therapeutic Massage.

Here’s to your health!  Steve

  • Graduate of Somerset School of Massage Therpay, Somerset NJ

Completed 650-Hour Massage & Bodywork Therapy
Certification Program

  • Psychology Major at University of New Hampshire
  • Fully Licensed and Insured
Continuing Education
  • Instrument Assisted Soft Tissue Mobilization Certification, 2018
  • Cupping and Taping, 2018
  • Orthopedic Massage with James Waslowski, 2018
  • Adult CPR with the American Red Cross, 2018
  • Stretching on the Table, 2016
  • CranioSacral Therapy, 2014
  • CranioSacral Therapy, 2013
  • CranioSacral Therapy, 2012
  • Manual Lymphatic Drainage, 2008
  • Awakening the Spine 2, 2006
  • Awakening the Spine 1, 2004
  • Hot Stone Massage, 2002
  • Reiki Level 3, 1998
  • Reiki Level 2, 1997
  • Reiki Level 1, 1996
  • Reiki, 1995
  • Neuromuscular Therapy Level 3 with Judith Delany, 1993
  • Neuromuscular Therapy Level 2 with Judith Delany, 1993
  • Neuromuscular Therapy Level 1 with Judith Delany, 1993
  • Certificate of Teacher Training, 2000

Stephanie Sutton

“Take care of your body, it’s the only place you have to live in.”

I first became interested in massage therapy while working in a busy spa while going to school to become a medical assistant. I quickly realized how much massage therapy could aid an individual’s overall health. As someone who suffers from Rheumatoid Arthritis, massage has helped me tremendously and allowed a holistic treatment. I’m truly honored when someone comes to me for help. This field is exceedingly rewarding. I look forward to continuing my education and love for massage therapy.
During my free time I enjoy hiking, cooking, traveling and reading.

Time to relax! Stephanie

A COMTA Accredited & N.C. Board Approved School

Completed 600-Hour Massage & Bodywork Therapy
Certification Program

  • Fully Licensed and Insured
  • Ethics for Massage Therapists: A Comprehensive Overview ,2020
  • Sports Massage: Ethics and Building Trust, 2020
  • Low Back Pain and Massage, 2020
  • Arthritis and Massage Therapy, 2020
  • Research on and Treatment of Diabetes, 2020
  • Breast Cancer and Massage Therapy, 2020
  • Anxiety Disorders and Massage Therapy, 2020
  • Self Care for Massage Therapists: Body Mechanics, 2020
  • Health and Wellness: The Role of Integrative Therapies, 2020
  • Easy Deep Tissue, 2018
  • Ethics: Creating Healthy Boundaries, 2018

Sarah Lilly

CLM Office Manager

Sarah is a graduate of University of Hawaii with a concentration in Animal Sciences.  She has gained experience as a Vet Tech, Office Manager, and Trainer at Honolulu Vet Clinic.
Some of her favorite hobbies are hiking, photography, hanging out with friends, and spending time with her adopted cat Sprout. Her biggest dream is to study veterinary medicine and open her own vet clinic!

Catherine MacCallum

CLM Office Assistant

Catherine joins our team as a part time office assistant. She believes in having full body awareness to help one’s mind, body, and soul. Our bodies can do so much for us, why not treat them right? Catherine is very active and enjoys spending her free time outside whenever she can.

Having graduated from Western Carolina University, she grew a bond with these mountains and tries to take advantage of the beautiful scenery around us. However, don’t let her love for her home steer you, she also loves traveling and will try to get away anytime she can. Her #1 goal in life, is to travel to all 7 continents.

She is also a huge animal lover and enjoys spending time with her family of 2 dogs, 2 cats, 2 turtles, and 1 husband. Welcome to the team Catherine!

Racheal Raming

CLM Office Assistant

Racheal is a student at Western Carolina University, pursuing a degree in Psychology and a minor in Studio Art. She loves people and finds joy in making people smile.

Racheal is fascinated by bodywork and the incredible things it can do for ones mental, physical, and spiritual wellbeing. Racheal hopes to one day use her experiences to make a positive impact on the world. In her free time, Racheal loves to laugh, be crafty, spend time with friends and family, and find new ways to make the world a better place.

Ally Schuenke

CLM Office Assistant

Ally is a student at Western Carolina University, studying to be a crime lab DNA Analyst. In her free time, she loves to cook, bake, read, and watercolor paint. She believes it is extremely important to have balance between work, studies, and hobbies as a way to maintain good mental health and self-care.


45 King Street
Sylva, NC 28779


Services provided by NC Licensed Massage & Bodywork Therapists.



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